HelperGo - Home Care Network 4.4.0

Agentbong has officially transitioned to a new identity as HelperGo, positioning itself as a comprehensive home service network.

HelperGo aims to connect individuals with suitable helpers tailored to their unique needs, including part-time cleaners, babysitters, nannies, caregivers, and more. The range of services offered extends to healthcare, featuring therapists, nurses, and caregivers dedicated to supporting families in caring for the elderly and those in need of assistance. In addition to home care and babysitting, HelperGo provides options for cooking and household chores.

Key Features:

1. Efficient Booking Process
   • After booking, a suitable helper will be assigned promptly.
   • Profiles of helpers are accessible for your review.
   • Helpers can be easily identified upon arrival.
2. Transparent Pricing
   • All prices are clearly listed before booking confirmation.
   • No hidden charges are associated with your booking.
   • Payments are processed only after job completion.
3. Verified Helpers
   • Over 4,000 helpers available across Hong Kong and Singapore.
   • Helpers possess relevant experience and training certifications.
   • All qualifications are visible for client assurance.
4. Star Helpers
   • Helpers with extensive experience and high customer ratings are designated as Star Helpers.
   • This recognition ensures exceptional service delivery that meets or exceeds expectations.
5. Dedicated Customer Service
   • An in-house customer service team oversees all jobs to ensure quality support.
   • The aim is to provide optimal solutions tailored to client needs.

Service Categories:

1. Home Cleaning
   • Comprehensive house cleaning services are available.
   • A range of chores such as dishwashing, ironing, and deep cleaning may be requested as well.
2. Elderly Care
   • Caring professionals including nurses and therapists are available for personalized family care.
   • Services encompass private nursing, post-surgery care, hospitalization support, and therapeutic services.
3. Post-natal Care
   • Assistance includes prenatal preparation, infant care, and support for new mothers.
4. Infant and Child Care
   • Nutritional meal preparation to cultivate healthy habits among children is provided.
   • Safety supervision and behavioral observation are key components of the service.
5. Cooking Services
   • Helpers can prepare diverse meals tailored to familial preferences—from Western to Asian cuisines.

User Guide:

1. Booking Services
Select the desired service and choose from various packages or one-off services. The booking process involves four straightforward steps for confirmation.
2. Simplified Payment Options
You will only be charged after the job is completed successfully. The payment system is secure and managed by Braintree (a subsidiary of PayPal) ensuring no credit card information is stored on HelperGo’s end.
3. Helper Assignment
The most appropriate helper is allocated based on system notifications.  You have the option to contact your assigned helper directly for coordination.            
4. Helper Profile Access
       User profiles provide details on past experience and job history, enhancing transparency in selection. Ratings from previous customers are also accessible for reference.</ li>    </ ol>        Booking Management Features</ li >        You’re able to review upcoming jobs or past records at convenience.</ li >    Changes in bookings or helpers may be made seamlessly. </ li >    </ ol >    </ li >        < strong >Rating Mechanism  < ol >    Clients can provide ratings post-service completion. Feedback encourages high performance among helpers.            Positive experiences can elicit a five-star rating.  < / li >     < / ol >      </ li >  < / ol >    < em >Contact Information:</ em ></ p >  < ol >                    - Hong Kong: (+852 ) 5544 8900 - Singapore: (+65) 9426 8219          - Email:< br /> - Hong Kong:[email protected] - Singapore:[email protected]      - Website:< br /> - Hong Kong: hk.helpergo.co/?src=playstore - Singapore: sg.helpergo.co/?src=playstore